Terms and Conditions

Refund and Returns Policy
Please read and understand this non-refundable clause carefully before using our shipping services. If you have any questions or concerns, please contact us for clarification prior to making any payments. By proceeding with the use of our shipping services and making payment, you acknowledge that you have read, understood, and agreed to be bound by this non-refundable clause.
By using our shipping services, you acknowledge and agree to the following non-refundable clause:
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Non-Refundable Fees: All fees, charges, and payments made for our shipping services are non-refundable. Once payment is made, it is considered final and cannot be reversed or refunded, except as expressly stated in our terms and conditions or applicable law.
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Service Completion: Our shipping services are deemed completed upon shipment pickup or delivery, as specified in the agreed terms. Once the shipment has been accepted and processed, no refunds will be provided, regardless of any subsequent changes, cancellations, or other circumstances.
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Change of Mind: If you decide to cancel or modify your shipment after payment has been made, no refund will be issued. Any changes or cancellations may be subject to additional fees or charges as outlined in our terms and conditions.
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Force Majeure: We shall not be liable for any delays, disruptions, or failures in providing our shipping services due to circumstances beyond our control, including but not limited to acts of God, natural disasters, war, riots, strikes, or government actions. In such cases, no refunds will be provided.
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Insurance Claims: If you have purchased shipping insurance, any claims for loss, damage, or other incidents covered under the insurance policy will be subject to the terms and conditions of the insurance provider. We will assist you in the claims process, but any reimbursement or settlement is solely determined by the insurance provider and not guaranteed.
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Dispute Resolution: Any disputes arising from the application or interpretation of this non-refundable clause shall be subject to the dispute resolution procedures outlined in our terms and conditions or governed by the laws of the jurisdiction specified in our legal policies.
Terms and Conditions
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Terms and Conditions:
1.1 Acceptance of Terms: By using our website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website.
1.2 Intellectual Property: All content, including text, graphics, logos, and images, on our website is protected by copyright and intellectual property laws. You may not reproduce, distribute, or modify any part of the website without our prior written consent.
1.3 Limitation of Liability: We strive to provide accurate and up-to-date information on our website, but we do not guarantee its completeness or accuracy. We shall not be liable for any direct or indirect damages arising from the use or inability to use the website or any information contained therein.
1.4 Third-Party Links: Our website may contain links to third-party websites. These links are provided for your convenience, and we do not endorse or have control over the content or policies of these websites. We are not responsible for any damages or losses incurred through the use of these third-party websites.
1.5 Amendments: We reserve the right to modify, update, or remove any part of these Terms and Conditions at any time without prior notice. It is your responsibility to review these terms periodically for any changes.
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Privacy Policy:
2.1 Information Collection: We may collect personal information, such as your name, contact details, and shipping address, when you use our website or services. We are committed to protecting your privacy and will only use your information in accordance with our Privacy Policy.
2.2 Use of Information: We use the collected information to provide and improve our services, process shipments, communicate with you, and comply with legal obligations. We do not sell or disclose your personal information to third parties for marketing purposes without your consent.
2.3 Data Security: We take appropriate measures to protect the security of your personal information and prevent unauthorised access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
2.4 Cookies: Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your web browser settings. For more information, please refer to our Cookie Policy.
2.5 Third-Party Services: We may use third-party services to process payments, track shipments, or provide other functionalities. These third parties have their own privacy policies, and we recommend reviewing them.
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Shipping Terms and Conditions:
3.1 Shipment Booking: When booking a shipment, you agree to provide accurate and complete information about the sender, recipient, and package details. You are responsible for ensuring that the contents of your shipment comply with applicable laws and regulations.
3.2 Shipment Liability: We will make every effort to ensure the safe and timely delivery of your shipment. However, we are not liable for any loss, damage, or delay caused by factors beyond our control, such as weather conditions, customs clearance, or acts of God.
3.3 Customs and Duties: It is your responsibility to comply with all customs requirements and pay any applicable duties or taxes for international shipments. We are not responsible for any customs-related issues, including delays, seizures, or additional charges.
3.4 Insurance: We offer shipping insurance for added protection. Please refer to our Insurance Policy for details on coverage, limitations, and claims procedures.
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Dispute Resolution:
4.1 Governing Law: These legal policies shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflicts of law provisions.
4.2 Jurisdiction: Any disputes arising out of these legal policies shall be subject to the exclusive jurisdiction of the courts in [Jurisdiction].
These legal policies constitute the entire agreement between you and Easy Ship regarding your use of our website and services. If any provision is deemed invalid or unenforceable, the remaining provisions shall continue in full force and effect. For any questions or concerns regarding our legal policies, please contact us.